Thursday, February 24, 2005
Convert anger into quick cash
When angry customers argue with you, how do you react?
Most people aren't properly trained for angry customers and fall into the trap and join the fray. That's a surefire way to lose new business.
I find treasures in arguments... I'm thankful when someone cares enough to take the risk to offend me...
... And when you follow these 9 tips to keep disagreements from turning into arguments, odds are you'll steal a ton of business from your competitors...
Most people aren't properly trained for angry customers and fall into the trap and join the fray. That's a surefire way to lose new business.
I find treasures in arguments... I'm thankful when someone cares enough to take the risk to offend me...
... And when you follow these 9 tips to keep disagreements from turning into arguments, odds are you'll steal a ton of business from your competitors...
Category: Marketing
